How can we help you today?

Are my bank details secure?

Protecting the privacy and security of your personal and payment information is a top priority at YourParkingSpace.

Our website uses HTTPS encryption, which helps protect information transmitted between your browser and our servers.

Once your information is securely stored, access is restricted through password protection, permission controls and two-factor authentication (2FA). Access to sensitive payment information is also limited to authorised members of our Finance team who require it for their role. Our Customer Support team has limited access to sensitive payment details and, for example, can only view the last four digits of your bank account number.

How can I keep my account secure?

There are also steps you can take to help protect your information:

• Use a strong and unique password for your YourParkingSpace account.
• Avoid using the same password across multiple websites or services.
• Never share your password with anyone.
• Be cautious when clicking links in unexpected emails or messages.
• Keep your email account secure, as it may be used to access your YourParkingSpace account.

Using unique passwords is particularly important because if another website experiences a data breach, a password reused across multiple accounts could potentially allow unauthorised access to those accounts.

Can I use PayPal instead?

If you prefer not to provide your bank details for Space Owner payments, you may be able to choose PayPal as your payment method, subject to availability and the applicable requirements.

You can find out more about receiving payments via PayPal.

While we take appropriate measures to protect your information, no online service can guarantee that information will always be completely secure. We continuously review and improve our security measures to help protect the information entrusted to us.