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What's the refund policy for daily parking?

If you change your mind or your travel plans change, you can cancel a booking up to 24 hours before the start time and receive a full refund. Need to cancel a booking? You can do this from your account, here's how:

 

Cancel an upcoming booking

1. Login to your account
2. Tap 'Driver' at the top of the page to navigate to the Driver section of your account. If you're using our app you won't need to take this step.
3. Select 'Active Bookings' on the left-side menu
4. Find the booking you want to amend and tap 'Manage Booking' 
5. Scroll to your Booking Details and click 'Cancel Booking'

❗️Important: If your booking was made to start within 24 hours of booking the space, or your refund request is submitted after the start time of your booking, the booking will be non-refundable.

 

Something went wrong and need a refund?

On the rare occasion that you arrive and your booked parking space isn't as advertised or there is an issue including availability that results in you being unable to use the parking space, YourParkingSpace will provide a full refund. Please contact our support team within 48 hours of the booking start time to open a refund case. Get in touch here.

Please note that YourParkingSpace is unable to cover the cost of alternative parking arrangements outside of our inventory list. For further details on what makes a booking eligible for a refund, please click here.