How to cancel your hourly & daily booking
Please see the following article for details on our cancellation and refund policy:
⏰ Cancelling before the booking starts
- Login to your account
- Tap 'Driver' at the top of the page to navigate to the Driver section of your account. If you're using our app you won't need to take this step.
- Select 'Active Bookings' on the left-side menu
- Find the booking you want to amend and tap 'Manage Booking'
- Scroll to your Booking Details and click 'Cancel Booking'
- Your refund will be automatically processed on our side and appear in your account within 5-10 working days (usually much sooner, but it all depends on how quick your bank is)
💸 Cancelling an 'active' or 'completed' booking, including requesting a refund
To request a refund for an active or completed booking, contact us here.
💡️ Helpful Tip:
Download the YourParkingSpace app to easily manage your bookings on the go
YourParkingSpace Office Hours
|Monday:||9am - 5pm|
|Tuesday:||9am - 5pm|
|Wednesday:||9am - 5pm|
|Thursday:||9am - 5pm|
|Friday:||9am - 5pm|
|Saturday:||10am - 5pm|
|Sunday:||10am - 5pm|