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How do I get my deposit back?

How do I get my deposit back?

After you have submitted your 30 days notice you will be provided with a booking end date. 

Before this date you will need to vacate the space, and return any access equipment back to the Space Owner. 

Around the time of your booking end date, you will receive an email from us asking you to confirm that both the above steps have been completed. We will automatically receive your confirmation of this and will begin our checks before actioning the return of your deposit. 

Our checks include 

  • Confirmation from the Space Owner that you have vacated the space
  • Confirmation from the Space Owner that all access equipment has been returned 
  • Confirmation that any rent due has been paid

Once all checks have been completed, you should expect to receive your deposit back within 5-10 working days.

 

For more information on deposits, please click here

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