How can we help you today?

I need help with my recent parking session

How can we help with your parking session?

If you're experiencing an issue with a recent parking session, we're here to help. To look into this as quickly as possible, we'll need a few details from you.

What information do you need to provide?

• Vehicle registration number – the registration plate of the vehicle used during the session
• Booking ID – found in your booking confirmation email or in the My Bookings section of your account
• Email address – the email address linked to your YourParkingSpace account
• Contact number – a phone number we can reach you on if needed

How to get in touch

Once you have the above details ready, you can contact our support team through the Help Center or by replying to your booking confirmation email. Our team will review your session and get back to you as soon as possible.

Common parking session issues

• Unable to start or end a session
• Charged incorrectly for a session
• Session not showing in your account
• Access issues at the parking location

If your issue isn't listed above, don't worry — share your details and our team will investigate.