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How do I manually close an incomplete AutoPay session?

Manually closing an incomplete AutoPay session

If your AutoPay session did not close automatically, you can close it manually by following the steps below.

Steps

1. Log in to your Driver account.
2. From the menu, select AutoPay incomplete sessions.
3. Locate the relevant session and enter the date and time you exited the car park in the green departure box.
4. Ensure the departure time is as accurate as possible, then confirm to close the session.

Tips

• Use the time shown on your phone or a receipt from the car park to ensure accuracy.
• If you are unable to find the incomplete session or the option is not available, contact our support team for assistance.