How can we help you today?

My car was stolen from the parking space I booked through YourParkingSpace

We're sorry to hear your car has been stolen. Here's what you should do:

1. Report the theft to the police immediately

Contact your local police as soon as possible to report the theft. You will need a crime reference number or a copy of the police report for any follow-up steps.

2. Understand YourParkingSpace's role

YourParkingSpace is an online marketplace that connects drivers with parking space owners. We do not manage CCTV systems at parking locations, and we do not have the ability to remove or recover vehicles. The theft was not facilitated by the platform.

3. Contact YourParkingSpace

Once you have your crime reference number or police report, share it with our support team. We can assist with:

• Terminating your booking
• Processing a potential refund for unused booking time

To get in touch, submit a request through our Help Center or contact our support team directly.