How can we help you today?

I'm having problems receiving email notifications, how can I fix this?

If you haven't received your booking confirmation email or you're not receiving YourParkingSpace email notifications, there are a few things you can check:

1. Check your email address

Make sure the email address linked to your YourParkingSpace account is correct and up to date. An incorrect or outdated email address is one of the most common reasons for missing emails.

You can also check your YourParkingSpace account to confirm that the booking has been successfully made.

2. Check your junk or spam folder

Your email provider may have automatically filtered the confirmation email into your junk, spam or promotions folder. Please check these folders before contacting us.

3. Add YourParkingSpace to your safe senders

To help ensure future emails reach your inbox, add support@yourparkingspace.co.uk to your contacts or safe senders list.

4. Check your account

Your bookings are also available through your YourParkingSpace account, so you can view your booking details even if you haven't received the confirmation email.

5. Contact Customer Support

If you've checked the above and still can't find your booking confirmation or aren't receiving our emails, please contact our Customer Support team.

We'll be happy to check your account and help resolve the issue.