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When do I get paid?

We pay earnings to our Space Owners on the first business day of the month. 

It typically falls on the 1st, but for the avoidance of doubt, and because we just love to be helpful: Here's a list of scheduled payment dates for this year: 

  • July 1st 2020
  • August 3rd 2020
  • September 1st 2020
  • October 1st 2020
  • November 2nd 2020
  • December 1st 2020

Some things to bear in mind

1. We can't pay you if we don't know how! Make sure you've added your payment preferences before the payment run. To be on the safe side we recommend adding your details by the close of the last Friday of the month.

2. Directly related to the above, but worth giving it it's own number. We don't make payments in the middle of the month, so if you miss this payment run your earnings you'll have to wait until the following month.

3. We don't pay out balances lower than £10, your earnings will roll over until they reach this minimum before we make payment.


Brutal, but true

It sounds harsh, but in the interests of being honest- if you query your earnings earlier than 7pm on the first business day of the month, you're just going to be referred to this article. 

Our finance team and customer happiness team are separate, and until the payment run is completed only the finance team have access to the specifics of payments made. This means that as much as we'd love to help, we physically cannot take a deep dive into the details of your payments until the second business day of the month. 

If you've read all the related articles to your earnings and still have a question, to get the best response our advice is to wait until the day after payments are made. 

And please, be kind! We have thousands of Space Owners being paid, as well as the usual queries from Drivers, so our inbox is a little busier than usual around payday. We promise we're trying our best to give each and every one of you an excellent customer experience, but during this time our replies may be a little slower than usual.

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Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: 10am - 5pm
Sunday: 10am - 5pm