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What is the Booking Guarantee?

Our Booking Guarantee is designed to protect you, the Driver, if you’re unable to access your booked parking space. If you arrive at the location and cannot gain access, please contact us immediately so we can quickly arrange a solution and ensure you’re not left without parking when you need it.

If you’re unable to access your booked space, YourParkingSpace will:

• Offer you an alternative space on our platform, or
• Provide a full refund

To take advantage of the Booking Guarantee, you must contact us as soon as possible so we can either source an alternative space from our inventory or process a refund, allowing you to make other arrangements.

Note for monthly bookings:
If you have a monthly space and wish to relocate to a nearby alternative from our inventory, we cannot guarantee a price match but we will do our best to help you find a suitable alternative.