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What if the parking space is not as expected?

Our inventory team work very hard to get as many details as possible when listing and reviewing a space that is added to our platform. Although we take great measures to ensure complete transparency and accuracy for each listing, there can be instances where you may turn up to your space and it's not as expected.

If you experience this, please contact our customer support team immediately on 0208 629 1057 so we can find a nearby alternative free of additional charge.

Not happy with the alternative space? Our Booking Guarantee entitles you to a full refund if you flag this issue within 48 hours of the start time. 

Rest assured, any space flagged as unfit for purpose will be investigated thoroughly, updated on our site, or removed completely.