How can we help you today?

What if the parking space is not as expected?

What if the parking space is not as expected?

Our on-boarding team works very hard to get as many details as possible when listing and reviewing a space that is added to our platform. Although we take great measures to ensure complete transparency and accuracy for each listing, there can be instances where you may turn up to your space and it's not as expected.

If you experience this, please contact our customer support team immediately on 0333 939 8782 so we can find a nearby alternative free of charge.

Not happy with the alternative space? Our Booking Guarantee entitles you to a full refund if you flag this issue within 48 hours of the start time. 

Ret assured, any space flagged as unfit for purpose will be investigated thoroughly, updated on our site, or removed completely.

Was this article helpful?

Contact Us

YourParkingSpace Contact Hours

Monday: 10am - 6pm
Tuesday: 10am - 6pm
Wednesday: 10am - 6pm
Thursday: 10am - 6pm
Friday: 10am - 6pm
Saturday: 9am - 4pm
Sunday: 9am - 4pm
Call YourParkingSpace 020 8629 1057