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Once I book my parking is it guaranteed?

Yes! Once you book a parking space through our platform it will be instantly reserved for you. Please ensure you follow any post-booking instructions found in your Booking Confirmation email as there will be additional details on how to find the space, access information, and where applicable, your allocated space number to be used.

In the unlikely event that there is an issue with the parking space that you have booked, you are protected by our booking guarantee. Please contact us immediately on 0208 629 1057 in this event so our Customer Support team can park you in an alternative location at no extra cost.