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How do I claim the cost to replace my unreturned access equipment?

How do I claim the cost to replace my unreturned access equipment?

YourParkingSpace takes a deposit for all monthly bookings to ensure the safe return of your access equipment. 

In the rare occurrence that your access equipment is not returned within 48-hours of the booking end date, space owners are required to contact our customer support team within 2 days to ensure the deposit is not released back to the driver before the cost of replacement is deducted. 

This means space owners have up to 4 days after the booking end date to report unreturned access equipment to YourParkingSpace in order to guarantee an access equipment replacement fee is provided.

Please note: YourParkingSpace will not be liable for the replacement cost of access equipment provided for short-term bookings (bookings of 30 days or less) as a driver does not pay a deposit for these bookings. To have the protection of a security deposit, please list your space for monthly bookings only.

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