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Why was I charged twice for my booking?

Why was I charged twice for my booking?

When making a monthly rolling contract booking that has a deposit attached, you should expect to see two payments for the same amount debited from your account. 

One payment is to cover your deposit, and one payment is to cover your first month's rent. 

Deposit 

The majority of our monthly bookings are subject to deposit. The deposit amount is equal to the value of one months rent. The deposit will be refunded at the end of your booking providing that you have vacated the space, any access equipment has been returned and there is no outstanding rent due.

Rent

Your first month’s rent will be taken on the first day of your booking to cover the cost of leasing the space. This day of the month will then become your default billing date. 

For more information, please refer to the Parking Contract.

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