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I haven't received my payment

I haven't received my payment

All payments are made on the first business day of the month, our next payment run is scheduled for July 1st. If that's today, hold your horses! Depending on who you bank with, your payment could take until 7pm to show in your account.

 

I have a monthly booking

We typically don't make payments for bookings that start in the last few days of the month. Our Drivers have a 48 hour cancellation period meaning the booking could still be cancelled, so if your booking starts on May 28th, instead of making a small payment for two days worth of parking we'll add this on to your next month's rent.

 

I have an hourly/daily booking

Payments for short-term bookings are only made when the booking is completed. This means that if a booking starts in one month but ends in the next, you'll be paid for this booking in the month it ends.

Example 1: You receive a booking confirmation today (yay!), someone has booked parking for their summer holiday in June; you'll be paid for this after the booking has actually taken place in June.

Example 2: A Driver has booked parking for May 29th - June 3rd. Although they have parked for some days in May, this payment is only sent to you after they've finished parking, so you'll be paid for the booking on July 1st.

 

The above hasn't answered your question?

1. Double check you've added your account details or PayPal: If we don't have your details we can't pay you! You can check that we've got the (right) payment details here. We'll then pay out all your earnings on the next payment run.

2. We don't make payments under £10, but don't panic - we'll keep your money nice and safe until your balance reaches this minimum. If you'd really like your £4.87 we're more than happy to send this over, just drop us a line here and we'll add it to the next payment run.

3. Just for the sake of full transparency; if a booking is cancelled, you won't receive payment for this. 

 

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YourParkingSpace Office Hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: 10am - 5pm
Sunday: 10am - 5pm