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Why haven't I received the full amount that was agreed?

Why haven't I received the full amount that was agreed?

All our payments are made on a pro-rated basis, so unless the rental started on the 1st of the month, your first month's rental will not be the full amount. 

For example, if a rental started on the 15th of January, on January 31st you would receive payment for use of your parking space from January 15th- January 31st. 

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