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How do I submit notice to cancel my monthly booking?

A minimum of 30 days notice is required to cancel a monthly booking after the first 48 hours of the booking start date. You have the option to select the earliest possible date (which will be 30 days from the date you submit the notice), or - any specific date after 30 days.

You can submit your notice to terminate the booking via your account.

How-To:

1. Login to your account on web
2. Tap 'Driver' at the top of the page to navigate to the Driver section of your account. 
3. Select 'Active Bookings' on the left-side menu 
4. Find the booking you want to end and tap 'Manage Booking' 
5. Scroll down to find the 'End Booking' button, select '30 Days' Notice' and follow the prompts

❗️ Important: Your 30 days notice period is applied from the date you submit the cancellation request. Depending on when you submit your notice in relation to you billing date, your final months rent is calculated pro-rata, therefore is either equal to or less than your usual monthly charge.

 

Looking for something else?

If you're looking for details on how to cancel a monthly booking before it starts or within the cooling off period (first 48 hours), see our article here.